Privacy Policy

Last updated: October 31, 2026

RICOCHET IMPORT EXPORT SOCIEDAD DE RESPONSABILIDAD LIMITADA ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website at https://ricochetimportexport.com (the "Website") in accordance with data protection laws (which includes the European General Data Protection Regulation (GDPR), as amended and/or incorporated into the laws of the United Kingdom of Great Britain and Northern Ireland (UK), if applicable and other applicable EU, Member State and UK laws). Please read this Privacy Policy carefully. By accessing our Website or doing business with us, you confirm you have read and understand our Privacy Policy. For any data protection inquiries or queries related to this Privacy Policy, please use the contact details provided in this policy.


Personal Data We Collect and Process



"Personal data" means any information relating to an identified or identifiable natural person ('data subject'). We collect and process various types of personal data depending on our interactions with you. This may include:

  • Data collected directly from you:

    • Contact information: Name, company name, email address, telephone number, and any information you voluntarily provide when contacting us.

    • Communication: Records of your communications with us.

    • Other information you choose to provide to us.


  • Automated data collection through our Website: When you visit our Website or use our services, we may automatically collect data such as IP addresses, cookie identifiers, other online identifiers, and location data. This may also include information about your device, browser type, and interactions with our Website (e.g., pages viewed, clicks). These technologies may create profiles of natural persons.

  • Third-Party Services: We may collect and process your data with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing our services to our users, so long as those parties agree to keep this information confidential. Our Website is hosted by a third-party service provider called Squarespace. Learn more about Squarespace below.


  • Form Blocks

    When you contact RICOCHET IMPORT EXPORT through our website contact form, we collect the information you voluntarily provide, such as your name, company name, email address, telephone number, and message.

    We use this information solely to respond to your inquiries, communicate with you regarding potential business opportunities, and manage our commercial relationships.

    Our website is hosted by Squarespace, which processes form submissions on our behalf to provide website services. We do not collect payment information or process online payments through our website.

Special Categories of Personal Data:

RICOCHET IMPORT EXPORT does not intentionally request or collect special categories of personal data through its website.

Our contact forms are intended exclusively for general business inquiries and commercial communications.

Visitors are requested not to submit sensitive personal information, including health information, religious beliefs, political opinions, or other special categories of personal data.

If such information is submitted unintentionally, we will handle it in accordance with applicable data protection laws and delete it when it is not necessary for a lawful purpose.

How We Use Your Personal Data



Depending on how you interact with our website, we may use your personal information for the following purposes:

• To operate, maintain, and secure our website.

• To respond to inquiries and requests submitted through our contact forms.

• To communicate with potential clients, suppliers, distributors, and business partners.

• To provide information about our import, export, international trading, and wholesale activities.

• To evaluate potential business opportunities and establish commercial relationships.

• To improve the functionality and performance of our website.

• To protect our website against unauthorized access, fraud, and other security threats.

• To manage relationships with service providers supporting our website.

• To comply with applicable legal and regulatory obligations.

We do not process online payments or collect credit card information through our website.

We do not send promotional marketing emails without an appropriate legal basis.

Legal Basis To Process Your Personal Data



We process personal data only when we have a valid legal basis under Article 6 of the General Data Protection Regulation (GDPR).

Our legal bases include:

• Legitimate Interests: We process personal data when necessary to respond to business inquiries, maintain professional communications, develop commercial relationships, and ensure the security and proper functioning of our website, provided that these interests are not overridden by your fundamental rights and freedoms.

• Pre-Contractual Measures and Contractual Necessity: We process personal data when necessary to take steps requested by you before entering into a commercial agreement or to perform an existing contract.

• Legal Obligations: We process personal data when necessary to comply with applicable Spanish and European Union laws and regulations.

• Consent: Where required by law, we process personal data based on your freely given, specific, informed, and unambiguous consent, including for optional cookies or marketing communications.

You may withdraw your consent at any time without affecting the lawfulness of processing carried out before its withdrawal.

We do not collect payment card information or process online payments through our website.

How We Disclose Your Information



We respect the confidentiality of your personal information and do not sell your personal data to third parties.

We may share personal information only when necessary for the operation of our website, the management of business communications, or compliance with applicable legal obligations.

Our website is hosted by Squarespace, which may process personal information on our behalf to provide website hosting, contact forms, security, and related technical services.

We may also disclose personal information to competent public authorities when required by applicable Spanish or European Union law.

Where third-party service providers process personal data on our behalf, we take appropriate measures to ensure that such processing complies with applicable data protection requirements.

We do not share payment information with payment processors because our website does not offer online payment services.

We do not sell or rent visitors' personal information for commercial purposes.

Data Retention and Security



We retain personal data only for as long as necessary to respond to business inquiries, maintain commercial relationships, fulfill contractual obligations, and comply with applicable legal requirements.

The retention period depends on the nature of the information, the purpose for which it was collected, and any applicable legal obligations.

When personal data is no longer required, we take appropriate steps to securely delete or anonymize it.

We take appropriate technical and organizational measures to protect personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction.

Our website is hosted by Squarespace and uses HTTPS encryption to help protect information transmitted between visitors and the website.

Access to personal information is restricted to authorized persons who require it for legitimate business purposes.

Although we take reasonable precautions to protect personal information, no method of internet transmission or electronic storage can guarantee absolute security.


Your Data Protection Rights



Under the General Data Protection Regulation (GDPR), individuals have the following rights regarding their personal data, subject to applicable legal conditions:

• Right of Access: You may request confirmation of whether we process your personal data and obtain access to that information.

• Right to Rectification: You may request the correction of inaccurate or incomplete personal data.

• Right to Erasure: You may request the deletion of your personal data when the applicable legal conditions are met.

• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances.

• Right to Data Portability: Where applicable, you may request to receive your personal data in a structured, commonly used, and machine-readable format.

• Right to Object: You may object to the processing of your personal data in certain circumstances, including processing based on legitimate interests.

• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

• Right Regarding Automated Decisions: You have rights concerning decisions based solely on automated processing, including profiling, where applicable.

To exercise your data protection rights, please contact us using the contact details provided in this Privacy Policy.

We will respond to your request within one month, subject to any extension permitted by applicable law.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).

Squarespace Platform



Our website is hosted by Squarespace, which provides website hosting, contact forms, security, and related technical services.

Squarespace processes certain personal data on our behalf to operate and maintain our website, including information submitted through contact forms and technical data associated with website visits.

Squarespace may also process certain personal data as an independent data controller, in accordance with its own privacy policy and applicable data protection laws.

For further information about how Squarespace processes personal data, please consult the Squarespace Privacy Policy.

Data Transfers



Our website is hosted by Squarespace, which provides website hosting, contact forms, security, and related technical services.

Squarespace processes certain personal data on our behalf to operate and maintain our website, including information submitted through contact forms and technical data associated with website visits.

Squarespace may also process certain personal data as an independent data controller, in accordance with its own privacy policy and applicable data protection laws.

For further information about how Squarespace processes personal data, please consult the Squarespace Privacy Policy.

Children's Privacy



Our website is intended for businesses and adult users. Our services are not directed at children under the age of 16.We do not knowingly collect personal data from children through our website.If we become aware that personal information has been collected from a child without an appropriate legal basis, we will take the necessary steps to delete that information in accordance with applicable data protection laws.

Cookies & Analytics



Some information is collected automatically using cookies and similar technologies. [You can read more about our use of cookies in our Cookie Policy].

This Website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For specific information about the cookies dropped on your device by our third-party website hosting service provider, Squarespace, visit The cookies Squarespace uses.


This Website may collect personal data to power our Website analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this Website

  • Your IP address


This information may also include details about your use of this Website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps


We use this information to learn about Website traffic and activity.


Third-Party Services and External Links



Our Website may contain links to third-party Websites or services, or integrate with third-party services. These third-party services may have their own privacy policies governing the collection and use of your information. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal data through their platforms. If your Website uses third-party services through connected accounts or code-based integrations, check with those platforms to review how they manage visitor data, as our privacy policy only addresses our own practices and our hosting platform's core functions.


Fonts



This Website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you're viewing on it

  • Your IP address


Changes to This Privacy Policy



We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us



If you have any questions about this Privacy Policy or any data protection inquiries, please contact us at: Website: https://ricochetimportexport.com, Email: marouanifiras@ricochetimportexport.com.mx, Address: Calle Doctor Ferrand, 1, Puerta 8, 46200 Paiporta, Valencia, España